1 Introduction
HELIOCODE TECHNOLOGY LLP ("Heliocode", "we", "us", or "our") respects your privacy. This Privacy Policy applies to visitors of our website and anyone who contacts us through enquiry forms, email, or phone. By using our site, you agree to the practices described here.
2 Information we collect
We may collect the following categories of information:
- Contact details: name, email address, phone number, and the content of messages you send.
- Technical data: IP address, browser type, device type, and general usage information via server logs or analytics (where enabled).
- Business information: details you voluntarily share when discussing projects or services.
3 How we use your information
We use personal information to:
- Respond to enquiries and provide customer support;
- Deliver, improve, and personalize our services;
- Send administrative communications (e.g. replies to your requests);
- Comply with legal obligations and protect our legitimate business interests.
4 Sharing & disclosure
We do not sell your personal data. We may share information with trusted service providers (such as hosting, email delivery, or IT support) who process data on our behalf under appropriate agreements. We may also disclose information if required by law, court order, or to protect the rights and safety of Heliocode and others.
5 Data retention
We retain personal information only for as long as necessary to fulfil the purposes above, unless a longer retention period is required or permitted by law (for example, for tax or accounting records).
6 Your rights
Depending on applicable law (including evolving norms in India regarding data protection), you may have the right to access, correct, update, or request deletion of your personal data, and to object to certain processing. To exercise these rights, contact us using the details below.
7 Security
We implement reasonable technical and organizational measures designed to protect your information. No method of transmission over the Internet is completely secure; we encourage you to use strong passwords and secure channels when sharing sensitive information.
8 Changes to this policy
We may update this Privacy Policy from time to time. The revised version will be posted on this page with an updated "Last updated" date. We encourage you to review this page periodically.
9 Contact us
For privacy-related questions or requests, please email us at info@heliocode.com or helicodetech@gmail.com, or write to us at Lucknow, Uttar Pradesh, India.